No Item will be returned after 7-days of purchase. Items returned within 7-days of purchase must be unopened, unassembled, in its original undamaged packaging, fully complete and in both 100% original and serviceable condition. Items returned within 7-days will attract a 25% return fee based on the full purchase price. We do not deal in second hand equipment and do not have a market for any second hand items.
Define return window, condition requirements, and what accessories must be included.
Explain how customers request return, approval steps, and shipping instructions.
Explain refund method, processing timeline, and exchange rules.